Collaboration Platform
Merge utilizes a customized collaboration platform, “Frontline,” from our partner TEAMVIEWER. Frontline is HIPAA compliant and secure. MERGE has tailored the collaboration experience, creating simple yet powerful controls, enabling the Remote Medical Device Rep to adjust the volume of each earpiece (speakers) independently from the individual microphones for each Smart Glass wearer. Additionally, the remote rep can remotely adjust the “Zoom” and “White Balance” of each of the Smart Glasses. This provides optimal surveillance and audio controls. Detailed instructions offered to the Scrub Tech can be muted from the Surgeon, honoring the Surgeon’s need to focus on the surgery. Meanwhile, the Remote Rep can hear all dialogues and can zoom in or out to the surgical area and tools.